Refund policy
**REFUND & RETURN POLICY**
Thank you for shopping at Weetale (operated by USA 7DAILYGRACE INC). We want you to be completely satisfied with your purchase.
**1. Return Window**
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
**2. Non-Returnable Items**
* Custom-made or personalized items (unless defective or damaged upon arrival)
* Gift cards
* Items marked as final sale
**3. Damaged or Defective Items**
Please inspect your order upon reception. If an item is defective, damaged, or you receive the wrong item, contact us immediately at service@sevendailygrace.com with clear photos of the issue. We will arrange a replacement or full refund promptly at no additional cost to you.
**4. Return Process**
1. Contact us at service@sevendailygrace.com with your order number and the reason for the return.
2. Once authorized, we will provide you with the correct return shipping address and instructions. (Please do not send packages back to our corporate address without prior authorization).
3. Customers are responsible for the return shipping costs unless the return is due to our error.
**5. Refunds**
Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be automatically credited to your original payment method within 5–7 business days.